Anshan Government Information Office held a press conference on the protection of consumer rights and interests in the city

2022-05-01 0 By

Abstract:Market regulators on river of dangerous chemicals, wire and cable, chemical fertilizer, children products and other key products, in key industrial product quality safety risk hidden perils, children’s school supplies security guard 11 special operation, complete production product quality supervision and spot check 220 batches, the product quality risk monitoring 100 batches,Fully implement the production license notification and commitment system for food-related products, and steadily improve the quality of products in the city.On the occasion of “March 15 International Consumer Rights Day”, the Municipal Government information Office held a press conference on the protection of consumer rights and interests in the city on March 14.In 2021, the Municipal Market Supervision Bureau and the Municipal Consumer Association accepted 12,980 complaints on 12345 and 12315 platforms and on-site consultations, complaints and reports from consumers, saving economic losses of more than 1.4 million yuan for consumers.In the whole year, 310 cases were reviewed, and 4.6114 million yuan was confiscated and deposited into the database.Market regulators on river of dangerous chemicals, wire and cable, chemical fertilizer, children products and other key products, in key industrial product quality safety risk hidden perils, children’s school supplies security guard 11 special operation, complete production product quality supervision and spot check 220 batches, the product quality risk monitoring 100 batches,Fully implement the production license notification and commitment system for food-related products, and steadily improve the quality of products in the city.In 2021, a total of 909 batches of products of 33 products in the fields of refined oil, commercial coal, eyeglasses, clothing, toys, fertilizer, bedding and non-medical masks will be randomly inspected, with the focus on industries and products that people are concerned about and have strong complaints about in the distribution sector.Administrative penalties were imposed on all the unqualified products found.In the field of medicine, 300 batches of sampling tests were carried out and no unqualified products were found.In the field of food, 10,410 batches of samples were randomly inspected, covering 31 food categories such as processed grain products and edible agricultural products, and the sampling sites included food production enterprises, small workshops, supermarkets, hotels and restaurants.The unqualified food found in sampling inspection has been verified and disposed of in accordance with laws and regulations.In the circulation field of the whole city, the activity of “Seven days of offline shopping without reason return” was carried out in a concentrated manner, and the opinions and suggestions of the existing main business conditions of the major supermarkets in the region, the return and exchange system, and the participation in the seven days of the commitment of return without reason were investigated.At present, the city has more than 600 businesses to participate in this activity.2022, market regulators will revolve around the theme of “fair” promote consumption further highlight consumer fair, to maintain the legitimate rights and interests of consumers in a more prominent position, to strengthen the bottom line of thinking, strengthen the supervision and regulation, gather all strength, promote consumer rights and the rule of law guarantee more solid foundation, constantly create a safe consumption environment.We will continue to focus on industries with high consumption hotspots, high public concern, and strong public complaints as the focus of supervision and spot checks, and promptly disclose the results to the public.Focusing on the protection of consumer rights in key service sectors, we will carry out open and secret inspections, issue consumption alerts and warnings, carry out publicity and guidance, and actively build consumption patterns that are civilized, healthy, resource-saving and environmentally friendly.We will continue to carry out “iron fist” actions in areas where public opinion is most desirable, where the risks and pressures of market regulation are the greatest.The combination of “prescribed action” and “optional action”, grasping fingers into fists, investigating and handling “iron case”, laying equal emphasis on fighting and propaganda, effectively striking shock and momentum, to build a long-term mechanism with points and surface.Further carry out the 7-day no-reason return promise activities, focusing on core business areas, leading markets, featured industries and featured blocks, and effectively promote the 7-day no-reason return promise to cover a wider range and more areas.Strengthen the connection with the platform, strengthen the handling of appeals and complaints, continue to provide enterprises and the public with unified, convenient, timely and efficient consumer rights protection services;Carry out service enterprises into Anshan Iron and Steel activities, open a green channel for enterprise employees to consume right.